Our Energy research

Setting out principles for a future energy market

2 June 2020

How we monitor energy suppliers

29 April 2020

Risks to consider and examples of good practice for energy suppliers and networks to support consumers affected by Covid-19

19 March 2020

Stuck in the Middle: How to improve protections for people using energy third party intermediaries

2 March 2020

Energy supplier rating - decision document on new customer service metrics and other updates

31 January 2020

When the cap no longer fits: a discussion paper on protecting energy consumers when the price cap ends

31 January 2020

Zero Sum

22 January 2020

Clear and in control: Energy consumers’ views on data sharing and smart devices

18 December 2019

Picking up the pieces - updated analysis

5 December 2019

Supplier of Last Resort - good practice guide (updated)

14 November 2019

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