Press releases

All the latest press releases from Citizens Advice.

Citizens Advice response to Ofgem’s proposed safeguard tariff

3 July 2017

Shoppers swindled after buying ‘phantom goods’

30 June 2017

Citizens Advice highlights problems with high cost credit as consumer borrowing increases

29 June 2017

Extra Energy bottom of customer service rating again

22 June 2017

Two thirds of online shoppers suffer problems with parcel delivery

16 June 2017

Citizens Advice calls for money advice to be offered at key life moments as consumer borrowing rises

4 May 2017

Broadband prices rise by an average 43% when fixed term deals end

10 April 2017

Extra Energy remains in bottom place for small business complaints handling

31 March 2017

Letter to the Prime Minister highlighting the potential impact of Brexit on consumers

27 March 2017

Citizens Advice responds to Ofcom consultation on automatic compensation for broadband customers

24 March 2017