Getting benefits if you got ill or were injured at work
This advice applies to Wales. See advice for See advice for England, See advice for Northern Ireland, See advice for Scotland
You might be able to claim Industrial Injuries Disablement Benefit (IIDB) if you’re disabled because you either:
were injured in an accident caused by your work – for example if you damaged your leg or got post-traumatic stress disorder
developed one of a list of medical conditions while at work – see the list of medical conditions covered by IIDB on GOV.UK
If you got ill or were injured before 1 October 1990
You might be able to claim Reduced Earnings Allowance (REA) or Retirement Allowance as well as IIDB.
Contact your nearest Citizens Advice for help if you:
want to check if you can claim REA or Retirement Allowance
have a problem with REA or Retirement Allowance
Check if you can claim IIDB
To claim IIDB, when you got ill or were injured you must have been:
a paid employee – check if you’re an employee
an apprentice
on a government approved training scheme
an agency worker who paid National Insurance through your payslip
You usually need to have been in Great Britain or paying national insurance in the UK when you got ill or were injured. If you weren’t, contact your nearest Citizens Advice to see if you can still get IIDB.
When you apply for IIDB a medical examiner will assess you. The medical examiner decides how disabled you are on a scale of 1 to 100% – this is different from other types of disability benefit.
To get IIDB the medical examiner usually has to decide you’re at least 14% disabled. This doesn’t apply if you have:
pneumoconiosis
byssinosis
diffuse mesothelioma
Check how much IIDB you’ll get
The amount of IIDB you’ll get depends on how disabled the medical examiner decides you are. Check how much you can get for different levels of disability on GOV.UK.
If the medical assessor decides you’re 100% disabled, you might also be able to get extra money. You might get one or both of:
Constant Attendance Allowance
Exceptionally Severe Disablement Allowance
Check if IIDB will affect your other benefits
IIDB counts as income, so it will affect:
Universal Credit
Pension Credit
Housing Benefit and Council Tax Reduction
income-based Jobseeker’s Allowance (JSA)
income-related Employment and Support Allowance (ESA)
Income Support
Constant Attendance Allowance and Exceptionally Severe Disablement Allowance don’t count as income.
IIDB won’t affect other benefits – for example you can get IIDB at the same time as Personal Independence Payments (PIP) or Attendance Allowance.
If you or your partner get IIDB, you won’t be affected by the ‘benefit cap’ which limits the amount of benefit payments a household can get.
When to claim IIDB
You can make a claim for IIDB straight away. You will start getting IIDB 90 days after you were first injured or became ill.
If you claim IIDB more than 90 days after you were injured or become ill, it will be backdated. IIDB can be backdated for up to 3 months, but it will still only start 90 days after you were first injured or became ill.
How to claim IIDB
There are 2 types of form depending on whether you're claiming for a medical condition or an injury caused by an accident.
You can print an IIDB claim form from GOV.UK. If you can’t print off the form, call Barnsley IIDB Centre and they’ll post it to you.
Fill in the form and post it to Barnsley IIDB Centre. Write on the form if you’ll find it difficult to do any of the following:
go to a medical assessment in person
have an assessment over the phone
have an assessment by video call
Industrial Injuries Disablement Benefits (IIDB) Centre
Barnsley IIDB Centre
Mail Handling Site A
Wolverhampton
WV98 1SY
Telephone: 0800 121 8379
Textphone: 0800 169 0314
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 121 8379
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Monday to Friday, 9am to 5pm
Video relay - if you use British Sign Language (BSL) - it’s available Monday to Friday, 8am to 3.30pm.
Calls are free from mobiles and landlines.
Check how long you’ll get IIDB for
The Department for Work and Pensions (DWP) will decide how long you’ll be disabled because of your injury or medical condition – they’ll confirm this in a letter.
If the DWP decide your disability’s permanent
You’ll get IIDB for the rest of your life – this is called a ‘life assessment’.
If the DWP aren’t sure how long your disability will last
You’ll get IIDB for a fixed time, for example a year – this is called a ‘provisional assessment’.
The DWP will contact you near the end of the fixed time to arrange for you to be examined again.
If the DWP decide your disability will only last for a fixed time
You’ll get IIDB for a fixed time, for example for a year – this is called a ‘final assessment’.
Your IIDB will stop at the end of the fixed time.
If you’re near the end of the fixed time
If you’re still disabled by your injury or medical condition, contact the IIDB Centre so the DWP can assess you again and make a new decision.
Industrial Injuries Disablement Benefits (IIDB) Centre
Barnsley IIDB Centre
Mail Handling Site A
Wolverhampton
WV98 1SY
Telephone: 0800 121 8379
Textphone: 0800 169 0314
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 121 8379
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Monday to Friday, 9am to 5pm
Video relay - if you use British Sign Language (BSL) - it’s available Monday to Friday, 8am to 3.30pm.
Calls are free from mobiles and landlines.
If your situation changes
You should tell the DWP if your situation changes – this is called reporting a ‘change of circumstances’.
You should tell the DWP if for example:
your medical condition gets better or worse
you change your name, address or bank details
you get married or start a civil partnership
your doctor’s details change
you go abroad
You should tell the DWP about a change of circumstances as soon as possible. If you don’t tell the DWP that your condition has got worse you might miss out on extra money.
If you don’t tell the DWP that your condition has got better, you could get paid too much. If you’re paid too much you usually have to pay your benefits back to the DWP. This is called an overpayment – check how the DWP deal with overpayments.
If you go abroad
You’ll keep getting IIDB while you’re abroad – it doesn’t matter how long you go for.
If you get Constant Attendance Allowance or Exceptionally Severe Disablement Allowance, you’ll usually keep getting them forever if you go to the EU, Norway, Switzerland, Iceland or Liechtenstein. If you go anywhere else, you’ll get them:
for 6 months if you go temporarily
for as long as the DWP decide if you move permanently
If the DWP say you’ve had an overpayment of IIDB
The DWP can only ask you to pay the money back if you:
gave wrong information when you first applied or after you started receiving IIDB
didn’t report a change of circumstances which would have affected your IIDB
You can check what you can do if the DWP say you’ve been overpaid.
Challenging an IIDB decision
You can appeal against an IIDB decision. This might include a decision that:
you can’t get IIDB
you can only get a lower amount than you think you should get
you’ve been overpaid
If you think the DWP made the wrong decision, the first step is to ask them to look at your claim again – this is called a ‘mandatory reconsideration’. You can check how to ask for a mandatory reconsideration.
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Page last reviewed on 08 November 2019