Citizens Advice response to BEIS’s consultation on delivering a smart and secure electricity system

Citizens Advice response to BEIS’s consultation on delivering a smart and secure electricity system 324 KB

We welcome the government’s proposals to legislate for powers to introduce regulations for organisations with a role in load control, but in the next stages of consultation we need to see a sharper focus on the powerful role of consumers in this market. To reach a mass market, industry depends on consumers feeling confident and being able to participate. We’d like to challenge the government to  be more ambitious in two broad areas: improving consumer confidence and removing barriers.

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