Money Advice Caseworker

We are looking for a full-time experienced Money Advice Caseworker to join our Financial Inclusion Team. You will be working for our Financial Inclusion programme and focus on supporting Orbit customers both telephone and face to face exclusively with:

1. Money / debt advice with income maximisation

2. Welfare benefits advice and take-up work

3. Energy Advice and Support

Case work is expected to help navigate the customer through a full journey; including dealing with urgent dent issues, developing and maintaining a budget, maximising their incomes/reducing expenditure and Energy advice and issues.

Hybrid Working – min of 1 day working from our Outreach Venue in and around Norwich area NR1 1QE with occasional travel to Gorleston. The role also requires travel to our Offices for face-to-face team meetings once every quarter (expenses paid in accordance to our travel policy)

apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/