Advice Supervisor

There has never been a more important time to work for Citizens Advice. As energy bills rocket and costs continue to rise, many are struggling to make ends meet, and we’re experiencing record-breaking demand for our services. We give people the knowledge and confidence they need to find their way forward – whoever they are and whatever their problem.

We are seeking someone who is passionate about giving an effective service to everyone and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude. You will also be passionate about helping others to reach their full potential, contributing to their development, and seeing them thrive. You will have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills.

You may currently be working as an experienced adviser or caseworker within our service and looking to step up to a supervisory role. Or you might have transferable skills from another similar organisation and want to train in advice giving to enable you to assume a supervisory role. Either way, we are keen to hear from you.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

There is no formal deadline for this post but we are keen to fill the role as soon as possible, with an early start date.

To apply, please email recruitment@carbs.org.uk