Chief Executive Officer

Citizens Advice East Berkshire are seeking a new Chief Executive Officer to provide confident strategic leadership at a time when so many people are relying on the indispensable services we offer. You will be the external ambassador for our organisation with stakeholders and partners while providing strategic leadership and inspiring staff to achieve our ambitious goals.

Duties include:

• Working closely with the Trustee Board to develop, implement and monitor the delivery of business plans consistent with local needs and stakeholder requirements.

• Direct and manage the income generation, working to develop and diversify the funding base.

• Working in a politically sensitive and competitive arena, maintain and develop effective relations with councils, funders and partners.

• Foster a positive working environment in which equality and diversity are central, dignity is upheld and staff and volunteers are engaged and feel well-led.

• Maintain financial control of the service within budget heads ensuring that financial resources are properly administered and monitored.

• Ensure the continuous development of CAEB’s services are in line with local and national policies and legislative changes.

We are looking for a confident leader with skills and experience including:

• Demonstrable experience of providing inspirational leadership, ideally gained at an organisation of comparable scale and complexity (c.30 staff, c.80 volunteers and a turnover of >£500K).

• Understanding of and empathy for those who experience difficulties, and a desire to empower and support them.

• Demonstrable track record of successful income generation and business development.

• Demonstrable experience of influencing partners, stakeholders and funders.

• Demonstrable track record of financial management and budgetary control, and ability to manage an organisational budget under the guidance of the treasurer.

• Experience of leading, managing and motivating teams at all levels, building working relationships with colleagues, and demonstrating personal commitment to organisational and staff development.