Letter to cancel a credit agreement before it starts

This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales

Use this letter to let a creditor know that you want to withdraw from a credit agreement before it's executed.

Sam Hoolin

8 Park Avenue
Arlton
AL1 4CA

sam123@mail.com

01632 960001

Giltham City Bank

24 Station Road
Giltham
GT16 3LP

21 November 2024

Account number: 12345678

Account holder's name: Sam K Hoolin

Reference number: LL/ANO/Reminder1

To whom it may concern,

Consumer Credit Act 1974 (as amended)

On 16 March 2022, I entered into a finance agreement with you for the following:

A countertop dishwasher.

I contacted you by phone on 19 March 2022 to confirm that, as the agreement has not yet been executed, I wish to withdraw from the agreement.

Please accept this letter as confirmation of my withdrawal.

Please confirm within 14 days that the above agreement has been terminated, and that any monies paid will be refunded in full.

Yours faithfully,

Sam Hoolin

Further help

Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser can give you advice over the phone. You can also use an online form.

If you’re in Northern Ireland, contact Consumerline.

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